租户常见问题

A: You will be contacted by our application department or by one of our property managers. You will then have one business day to bring in a 本票s for at least the amount of the security deposit and sign a deposit receipt to hold the property. If the property is ready to rent you can also pay the first months rent and take possession.

A: 一旦你的申请被批准，你就得付一笔保证金, 在大多数情况下, 你有两周的时间来接管.

A: Once you pay your deposit and sign a deposit receipt you have committed to rent the property. 如果你没有按照押金收据上的约定入住，你将没收押金. 被没收的押金支付给物主为你保管财产的费用. You should not pay a deposit to hold a property unless you are sure you are going to move in.

A: 你第一次搬进来的时候要付整整一个月的房租. 如果你在第一个月以后搬进去，第二个月的房租就按比例计算了. 这意味着你只会支付你在第一个月拥有的天数. Your rental/lease agreement will state the dates and the amount of your rent proration.

A: Your rent is due on the first of each month and is considered late if the rent is paid after the 3rd of the month. If the 3rd falls on a weekend or holiday your rent will be considered late if your rent is paid after the next business day. 例如, 如果第三天是周六, 如果你在星期二之前收不到房租，你就迟交了, 第六届. 然而, 如果3号是周五, 如果周五晚上11点59分还没有收到租金，你的房租就会迟到. 最好的支付租金的方法是通过我们的网站注册支付租金. 你也可以通过邮寄支票来付房租, 本票, 或寄汇票到当地的homriver集团办公室. 确保你的支票上有你要出租的房子的地址. 你也可以带着你的租金到我们的任何办公地点.

A: Your first efforts should be to figure out a way to pay your rent on time using whatever resources you have. You might borrow the funds from friends, family, your bank, or whatever other resources you have. 请记住，365app没有权力允许您延迟付款. Our client has chosen HomeRiver Group™ to manage their property which includes enforcing the rental/lease agreement. 我们被迫采取措施保护我们的客户，以防房租迟交. 这并不包括允许延迟付款. 你可以期待，我们的办公室会在租金推迟后不久与你联系. 这可能包括一个3天的通知支付租金或退出. 如果房租迟交, 当通知送到你家门口时，你要支付滞纳金和365app费. 除了, you will become liable for all legal costs if an attorney is hired to begin eviction proceedings.

A: 我们不允许居民对他们租的房子进行维修. 您必须365app安卓客户端下载要求维修，我们将尽快作出反应. In some cases you may be allowed to maintain the yard, but no deductions are allowed for this.

A: If you must break your lease you should contact your property manager both in writing (letter or email) and via telephone as soon as possible. 尽管你要对你的整个租约负责, we can go to work to find a replacement resident as soon as we receive your written notification. 一旦我们能找到一个替代居民并开始他们的租金, 你可以免除你的义务. You may be responsible for advertising expenses and leasing fees as well as rent until the replacement resident’s rent begins.

A: To submit a maintenance request, please login to your tenant portal and submit your request online. To report emergency maintenance needs be sure the receptionist is informed that you have a maintenance emergency. If it is after business hours, call the office and follow the voice mail instructions. 如遇警察或火灾紧急情况，请拨打911

A: 以下是维护紧急情况的示例. 主下水道堵了. 水管破了，水漏进了房子. 发生了入室盗窃，而你却有一个不安全的入口. 下班后打电话并遵照指示. 有人会在30分钟内回复. 如果是晚上八点以后.m. 在7点之前.m. 而且这个电话不是紧急情况，你可以为此付费.

A: No. The lease agreement clearly states that the resident shall not sublet any portion of the property or assign the agreement without written consent from HomeRiver Group.

A: It is important to refer to your lease for the specific terms in your own residential agreement. 在大多数租赁, notice to vacate must be received in the office in writing on or before the 1st of the month. 大多数租赁要求至少提前30天通知，并且每个月都有一个完整的租期.

A: If your roommate moves out, a written notice needs to be submitted to the property manager. Remember that tenants are jointly and singularly liable to ensure that the rent is paid. 你必须得到物业经理的书面许可才能换室友. (It is not the responsibility of HomeRiver Group to arbitrate or mediate problems with multiple tenant situations)

A: 房租在每月的第一天到期. If the rent is not posted in our office by the date stated on your lease, we serve a 3-day notice.

A: No. 我们不免除迟到的费用. 公平住房法要求我们平等对待所有的居民. We cannot decide if one resident is more deserving than another of paying late charges, 因此，我们对所有人都实行滞纳金.

A: Although our rental properties are advertised on many different websites and through the local media, 您可以在“搜索租赁”页面查看我们当前的列表. We are constantly adding new properties, and the listings on our website are the first updated. Our website also has the most pictures, information and even video tours for you to view.

A: 在筛选过程中，我们会考虑很多不同的因素. 我们审查的主要类别有:

• 付款历史
• 犯罪史
• 信用评分
• 个人和房东推荐信
• 租金与收入比率
• 过去居住
• 收款和拖欠帐款
• 和更多的……

A: 不，我们考虑其他因素，如收入、居住时间等. We base our decision off of a scoring system that includes many different categories.

A: 押金将为你的房产保留两个星期.

A: Any cosmetic repair that you'd like to see performed (under $200) prior to moving into the home must be requested on the application in the Contingency Request section. The approved Contingency Requests then become a condition of the Residential Rental Contract (our lease). Sufficient time must also exist prior to your desired move in date to complete these items. The owner reserves the right to seek an increased monthly rental rate if the requests are in excess of $200.00. If you do not submit any Contingency Requests then you are accepting the home in "as is" condition and we will NOT perform any work except to rekey the locks. 不像典型的公寓大楼, 我们不会自动粉刷和更换居民之间的地毯.

A: 是的, our residents are solely responsible for insuring their own personal property that is located or stored upon the property leased. 任何因损坏而造成的损失, 偷盗造成的破坏或损失, 火, 风暴和其他危险和伤亡都是你的责任. 在取钥匙之前，您需要出示有效的保险证明.

A: 这是居民的责任, 除非水电费包括在租约里, 确保公用事业(水)的安全, 电, 气体, 等)为他们的住所. It is the responsibility of every resident to supply WRITTEN confirmation from the utility company showing an active account prior to picking up the keys to their new home. 验证必须有居民的姓名, 出租房屋的地址和365app转移/启动的日期. 请参阅我们网站上的公用事业部门的公用事业联系信息.